Fintech
Hussan Ara
Sep 19, 2023
5 min read
In the sprawling landscape of modern finance, where innovation and technology converge, a new era is upon us. The buzzword on every fintech enthusiast’s lips these days? Large Language Models (LLMs) and, in particular, GPT. These artificial intelligence marvels are breathing new life into fintech, pushing the boundaries of what we thought possible. In this article, we’ll traverse the intricate world of GPT and other LLMs, exploring how they are profoundly reshaping the fintech industry. But as we delve deeper into this transformative landscape, it becomes evident that while these AI giants offer remarkable capabilities, they are not without challenges, particularly in the context of raw banking transaction data.
The Rise of the Machines: The AI Age
To truly grasp the magnitude of this transformation, we need to rewind the clock and understand the origins of large language models. At the heart of this revolution lies the advancement in natural language processing (NLP) and deep learning techniques. It’s like teaching machines to speak our language; they’re getting pretty good at it – scarily good.
Gone are the days of simple chatbots that could respond only to rudimentary queries. Today, GPT can understand context, nuances, and even emotions. It’s no longer a machine following a script; it’s a digital conversation partner.
The Fintech Frontier Beckons/The Future is Now!
Imagine a future where your financial transactions, advice, and inquiries are answered not by humans but by artificial intelligence. That future is now. Banking and financial technology, or fintech, have traditionally been domains deeply entrenched in human interaction. However, the advent of LLMs in fintech has set the stage for a seismic shift. This shift is no less than a technological revolution in the finance industry, one where GPT and its peers are front and center. These models are not just about automated responses; they are about interpreting, understanding, and engaging with users at a level that blurs the line between human and machine interaction. Let’s discover more about a few such models.
Simplifying Finances: WallyGPT
At the forefront of this revolution stands ChatGPT, a model that harnesses the power of billions of parameters to comprehend and generate human-like text. WallyGPT is a specialized variant of ChatGPT that is tailored for wealth management. It ingests vast troves of market data, processes financial reports, and monitors economic trends in real time. It can provide a comprehensive analysis of companies, their financial health, and the current market sentiment.
Spend Management AI Platform: Alaan Pay
Alaan Pay is an AI-driven payment platform that uses language models to simplify the payment process. It does this by allowing users to make payments through simple conversations rather than filling out forms or verifying identities. Alaan Pay is revolutionizing the payments sector by making it easier and more convenient for users to make payments.
Financial Expert in Pocket: Parthean
Parthean is an LLM in fintech featuring an AI platform providing personal financial coaching to individuals, to comply with financial regulations. It can parse and understand complex regulatory texts, swiftly interpret the latest updates in financial laws, and make Personal Financial Management easier. It talks to your money, and let your money talk to you!
Supercharge Financial Management: Fynt Ai
Fynt Ai specializes in data pre-processing and contextual understanding. It uses this expertise to translate raw banking data into meaningful financial insights, which can be used to offer advice that aligns with users’ financial goals and values. Fynt Ai also recognizes the importance of balance in the financial realm and ensures that its technology is used accurately and meaningfully.
AI Financial Buddy: Goins’ GAIA
GAIA is uniquely trained with users’ financial data and leverages a GDPR-compliant approach to provide custom advice tailored to each individual’s financial and shopping behavior. It has transformed Goin’s features into actionable recommendations, making complex financial decisions accessible to all. With GAIA, Goin pioneers the provision of smart financial assistance, simplifying daily money-related tasks and setting the stage for the future of finance.
In the realm of modern finance, the synergy between GPT and other Large Language Models (LLMs) has ushered in a new era of possibilities. But as we probe into this transformative landscape, it becomes evident that these remarkable capabilities are not without their obstacles, particularly in the milieu of accountability, security, raw banking transaction data, and more.
The Accuracy Conundrum: Deciphering Raw Banking Data
One of the most significant challenges when incorporating LLMs into fintech is their struggle to provide precise insights when confronted with raw banking transaction data. Picture this scenario: You ask your AI assistant, “How much did I spend on restaurants last quarter?” Sounds simple enough, right? But here’s where the complexity arises – the LLM in fintech might falter, resulting in “off amounts.”
Why does this happen? LLMs excel at abstraction and summarization, but they might omit specific transaction details when doing so. When summarizing spending data, the omission of even a single transaction can significantly impact the accuracy of the insights.
So, what’s the solution? To ensure accuracy in the acumen offered by the assistant, there are two primary approaches:
1. Fine-Tuning the LLM Individually
Fine-tuning LLMs for each user individually would yield highly personalized and accurate results, but it is a formidable task that goes beyond the capabilities of many fintech companies due to the computational resources and costs involved.
2. Pre-Processing Raw Banking Data
To improve the performance of LLMs on banking data, it is better to pre-process the data into financial summary variables. This approach has both computational and regulatory advantages.
The Crucial Role of Data Pre-Processing
Data pre-processing emerges as a crucial element in this equation, and it’s not just about computational efficiency. There are compelling reasons why it makes sense:
Regulatory Alignment: Financial institutions adhere to strict regulations. Pre-processing ensures insights align with these rules.
Enhancing Relevance: LLMs in fintech struggle to identify what’s significant in a user’s financial behavior. Transaction categories provide context, allowing them to give more relevant advice. For example, advising reduced fast-food spending for better health.
Controlled Creativity: While LLMs in fintech are serendipitous and creative, in finance, this must be moderated. Unchecked creativity can lead to inaccurate financial advice. Striking a balance is the key.
Tackling Multi-Currencies: Multi-currency accounts are common globally, but they can confuse LLMs. Precise multi-currency interpretation and conversion are challenges that need solutions.
It’s worth noting that several of these insights stem from Genify’s extensive R&D efforts as well as valuable acumen sourced from the community, highlighting our meticulous approach to this evolving field.
In conclusion, GPT-3.5/4 and other LLMs in fintech are rewriting the fintech playbook. From redefining customer service to empowering financial decisions, speedier services, and enhancing security, their potential is limitless. However, it’s crucial to balance this potential with ethical considerations and regulatory safeguards, moreover, their role should be seen as augmenting rather than replacing human judgment and empathy. The true potential lies in a collaborative partnership that redefines financial services with both human insight and artificial intelligence.